Terms and Conditions
Last updated: [Insert Date]
These Terms and Conditions ("Terms") govern your use of lairacc.com and any coaching, counselling, or training services provided by Laira Coaching & Consulting ("Laira", "we", "us"). By booking a consultation, attending a session, or engaging our services, you agree to these Terms.
1. Services Description
Laira Coaching & Consulting provides NLP-based coaching, career counselling, corporate training, and workshops to individuals, students, institutions, and corporate clients. Services may be customized to the specific needs of each client and are described in detail on our Services page or in a separate signed agreement for institutional/corporate engagements.
2. Nature of Services
Laira's NLP coaching and counselling services support everyday challenges such as stress, low confidence, burnout, and emotional or mental blocks. We are not a substitute for clinical psychiatric or psychological treatment. If you are experiencing a mental health crisis or a condition requiring clinical care, please consult a licensed psychiatrist or psychologist. By booking or using our services, you acknowledge and agree to this scope.
3. No Guaranteed Outcomes
While our coaching and training programmes are designed to support personal and professional growth, we do not guarantee specific outcomes (such as job placement, promotion, or performance results), as these depend on individual effort, engagement, and external factors beyond our control.
4. Booking, Payment & Cancellation
- Sessions and workshops must be booked in advance through our website, WhatsApp, or email.
- Payment is required at the time of booking unless otherwise agreed in a separate contract (applicable to institutional/corporate clients).
- Rescheduling requests must be made at least [24/48] hours before the scheduled session.
- Cancellations made less than [24/48] hours before a session are non-refundable.
- Corporate and institutional invoices are payable within eight working days of the invoice date, unless otherwise agreed. 50% advance needs to be paid at the time of booking.
5. Confidentiality
Information shared during coaching or counselling sessions is treated as confidential. This confidentiality may be limited where disclosure is required by law, or where we believe a client is at risk of serious harm to themselves or others.
6. Intellectual Property
All training materials, frameworks, presentations, and content developed or delivered by Laira remain the intellectual property of Laira Coaching & Consulting. Clients (including corporate and institutional clients) may not copy, reproduce, resell, or reuse this content without prior written permission.
7. Client Responsibilities
Clients agree to provide accurate information, attend scheduled sessions or notify us in advance if unable to attend, and engage with the coaching/training process in good faith. Laira is not responsible for outcomes affected by a client's non-engagement.
8. Limitation of Liability
To the extent permitted by law, Laira Coaching & Consulting's liability for any claim arising from our services is limited to the amount paid by the client for the specific service in question.
9. Corporate & Institutional Agreements
Engagements with universities, institutions, or corporate clients involving customized training programmes, retainers, or multi-session contracts may be governed by a separate signed agreement. Where such an agreement exists, its terms take precedence over these website Terms & Conditions.
10. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Karachi, Pakistan.
11. Changes to These Terms
Laira Coaching & Consulting reserves the right to update these Terms & Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
For questions about these Terms, contact us at info@lairacoachingandconsulting.com.